Children Youth


Our No Wrong Door video demonstrates the benefits of an integrated and seamless community service system from the perspective of children, youth and families.

We thank Loyalist College Television and Media Production students for creating this video as an award-winning school project.

The CYSN Service Referral Guide by Function is intended to help service providers navigate children, youth and families towards the right programs and services in a manner that is integrated and seamless.

Our Resource Manual explains the “No Wrong Door” and “Warm Hand-Off” approaches to service information and referral.

The Link Card, created by the Harm Reduction Task Force, lists drug and alcohol services across Hastings and Prince Edward Counties.

“Harm Reduction” includes strategies for safer use, managed use and abstinence from drugs.  It does not judge drug users, and aims at improving overall well-being by addressing personal and societal conditions leading to use, along with, the use itself.

When you don’t know where to turn, call 211 or visit to get information on more than 56,000 agencies and services in Ontario.

Volunteer & Information Quinte is our local data provider for 211 Ontario.  For instructions on how to update your organization’s VIQ record CLICK HERE.

310-OPEN (6736) is a 24/7 free, confidential service to get information, support and referral to all mental health and addictions services for ages 16+ in HPE.

Children’s Mental Health Services operates a 24/7 Child/Youth Mental Health Information/Crisis Line for ages 0-18.  Call 613-966-3100 or YOUR LOCAL OFFICE.

Informal front-line networks and inter-service groups exist to share up-to-date information about programs, services, referral processes, resources and more – over a cup of coffee or lunch.  CLICK HERE for a list of groups in HPE.

CLICK HERE for an electronic version of the Gathering Communities Making Connections Guide for Indigenous Families and Children which lists FNMI services, community groups and annual events in our region.

The HPE Enhanced 18-Month Well-Baby Visit Referral Map is a CYSN resource to assist primary health care providers in making appropriate service referrals to parents and caregivers of young children.

Find all health services and more in Hastings-Prince Edward at the South East Health Line.  Families looking to be matched with a family doctor or nurse practitioner can contact Health Care Connect at 1-800-445-1822.

Volunteer and Information Quinte (VIQ) is a community information centre that offers referral support to the appropriate service, online database and a resource directory called the “Community Key”.

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