Children Youth

211 Helps People Find the Right Community and Social Services

People looking for one number to call for information about services need look no further.

When you don’t know where to turn, call 211 or visit to get free information on more than 56,000 agencies and services in Ontario.  The TTY line is 1-888-340-1101. And it’s confidential.

Available in both French and English, 211 is answered 24/7 by a live person – not a machine.

Certified Information and Referral Specialists are caring, understanding and knowledgeable, and pride themselves on their ability to connect you with the services you need. Newcomers to Ontario can receive answers to questions in over 150 languages.

“At 211, the answers you need are only a phone call or a mouse click away”.

Providers of community and social services may keep their information current on 211 by following 3 Easy Steps to Update Your Record.

211 is sponsored by United Way, the governments of Ontario and Canada, and several municipalities in Ontario.

Wendy Anderson, Coordinator, Children and Youth Services Network

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