Know Where to Turn When Children and Youth Are in Crisis

Following a recent transformation of the Hastings-Prince Edward children and youth mental health system, Children’s Mental Health Services, the Parent Child & Youth Clinic and Youthab offer separate but complimentary mental health services and support to children, youth and their families.

A 24/7 Child/Youth Mental Health Information/Crisis Line, 613-966-3100, operated by Children’s Mental Health Services, directs clients to the most appropriate service:

• Clients who are not in crisis will be referred to the Urgent Care Clinic, Children’s Mental Health Services or Youthab.
• Clients in danger of harming themselves or others will be referred to the nearest hospital.
• Clients not in danger of harming themselves or others will be referred to the appropriate service the next working day.

The Urgent Care Clinic, 613-969-7400 ext. 2691, operated by the Parent Child and Youth Clinic, provides mental health services to children and adolescents 4 to 15 years and their families at Quinte Healthcare, 265 Dundas Street East, WCA4, Belleville and Trenton Memorial Hospital as required and scheduled.

Children’s Mental Health Services, 613-966-3100, provides a range of mental health services to children and youth 0-18 years at 5 locations throughout Hastings-Prince Edward.  Children over the age of 12 years may self-refer or consent to referrals made on their behalf.

Youthab, 613-969-0830 or 1-866-859-9222, offers a spectrum of services to youth 16-24 years and young people in local high schools.  Four office locations are available to help facilitate a young person’s transition to independence.  Services include supportive housing, mental health counseling, and career and employment preparation.

Please see Brochure for more details.

While families in Hastings-Prince Edward are encouraged to use the local Urgent Care Clinic, any adolescent 13 years or over who presents a high risk for self-harm or harm to others may go directly to the regional Child and Adolescent Mental Health Urgent Consult Clinic at Hotel Dieu Hospital in Kingston.  Operates Monday to Friday, 8:30am-4:30pm.  Call 613-544-3400 ext. 3017 for more information.